Booking Terms & Conditions 

I. The property known as Richmond Gites (Jami and Ruisselet) is offered for holiday rental subject to confirmation by Mr & Mrs Richmond (the "Owners") to the renter (the "Client"). Prices are per gite per week inclusive of linen, towels, electricity, gas and water.

II. To reserve your gite, the client should complete and sign the booking form and forward it together with payment of the 50% non-refundable deposit.

Method of payment: by Euro cheque payable to Richmond Gites and send to Loche, Montpezat D’Agenais, 47360, France. Payment can also be made by bank transfer, credit or debit card. Following receipt of the booking form and deposit, the Owners will send a confirmation receipt. This is the formal acceptance of the booking.

III. The balance of the rent, together with the security deposit (see clause V) is payable not less than 8 weeks before the start of the rental period. If payment is not received by the due date, the Owners reserve the right to give notice in writing that the reservation is cancelled. The client will remain liable to pay the balance of the rent unless the owners are able to re-let the property. In this event clause VI of these booking conditions will apply. Reservations made within 8 weeks of the rental period require full payment at the time of booking.

IV. Any chargeable expenses arising during the rental period should be settled locally with the Owners before departure.

V. A security deposit of 500 Euros per gite is required in case of, for example, damage to the pool, property or its contents or failure to leave the property clean. However, the sum reserved by this clause shall not limit the Client's liability to the Owner. The Owner will account to the Client for the security deposit and refund the balance due within 2 weeks after the end of the rental period.

VI. Subject to clauses II & III above, in the event of a cancellation, refunds as follows, less expenses, will be made if the Owners are able to re-let. 56+ days notice - deposit only kept; 56-42 days - 50% kept; 41-14 days - 75% of full cost kept; 13-0 days - no refund.

The Client is advised to arrange a comprehensive travel insurance policy including cancellation cover, and to have full cover for the party's belongings, public liability etc. since these are not covered by the Owner's insurance. 

VII. The rental period shall commence at 3.00pm on the first day and finish at 11.00am on the last day. The Owners shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated. If late arrival is expected then please advise.

VIII. The maximum number to reside in each gite must not exceed 6 unless the Owners have given written permission. The booking is for only those listed on the Booking Form – any alterations/additions must be agreed prior to your holiday.

IX. No tents, caravans, campervans etc., may be pitched in the grounds.

X. The Client agrees to adhere to the Pool Safety Rules, available on arrival or on request. Failure to comply will result in exclusion from the pool. Children and non swimmers using the pool must be supervised at all times. The pool will be closed and locked at 10pm each evening and re-open at 09:00 the following morning. A pool alarm is also fitted and will be activated when the pool is not in use, a Summer cover is also used to help keep the pool warm, it is NOT a safety cover. 

XI. The Client agrees to be a considerate tenant and to take good care of the property and to leave it in a clean and tidy condition at the end of the rental period. Although a final clean is included in our prices, the Owners reserve the right to make a retention from the security deposit to cover additional cleaning costs if the Client leaves the property in an unacceptable condition. The Client also agrees not to act in any way that would cause disturbance to other residents and those in neighbouring properties.

XII. The Client shall report to the Owners without delay any defects in the property or breakdown in the equipment, plant, machinery or appliances in the property and arrangements for repair/replacement will be made as soon as possible.

XIII. The Owners shall not be liable to the Client for: -

a) Any temporary defect or stoppage in the supply of public services to the property, nor in respect of any equipment, plant, machinery or appliance in the property or garden;

b) Any loss/damage or inconvenience caused to or suffered by the Client if the property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the Owners shall, within 7 days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.

c) Any loss/damage/injury which is the result of adverse weather conditions, Act of God, riot, war, fire, flood, industrial disputes, port/airport closure, epidemics, government action or other matters beyond their control which prevents fulfilment of the contract by the Owners. (Force Majeure).

d) Any accident or injury however sustained on the premises or gardens or pool area by the Client or member of their party or guests.

e) Any loss of personal belongings including cash, passports, jewellery and credit cards. A safe is provided in the gite and the Client is advised to use it for valuable items.

XIV. Under no circumstances shall the Owners' liability to the Client exceed the amount paid to the Owner as rental. Any dispute between the Owner and the Client where parties cannot come to an agreement will be dealt with in the Courts of France only.